Feedback from Parents and Professionals 

Every year we send out a parental questionnaire to seek some feedback from our parents and guardians. We are always happy to receive any feedback and you do not need to wait until this questionnaire is sent to you. Parents are also invited to student review meetings three times a year and some students will have more reviews where necessary. If you would like to contact the school to discuss anything please contact the provision lead in the first instance, or email office@pathwayslearningcentre.org. Please take a few moments to read some positive feedback from parents, and professionals below.

Positive Comments

We would like to say a huge thank you to You. Everyone involved at The Hub & all the Home Learning Teachers for everything that everybody has done in supporting our daughter through a difficult period in her life. I personally can’t thank you all enough and without all your support X would not be at the stage she is now. 

X starts Pathways school today on a timetable to suit until the end of this term and she is actually excited about going! 

It is such a positive outcome and I have no doubt X will continue to thrive at Pathways school too. 

Hopefully X will still see some familiar faces on occasion at Pathways school however we would be so grateful if you would also pass on our heartfelt thanks to everyone. (Parent)

I have noticed a real change in X over the last term (his first in Pathways). He has been attending Explore Learning for a number of years so I know he does enjoy learning, especially Maths, but he is often unable to hear that he is being successful at something due to low self-esteem and trauma background.  He may even sabotage his own work so he can prove he is not worthy of the praise. 

During this last term I have seen him enjoy his success for the first time since before the first lockdown. 

I believe the gentle approach being adopted by Pathways is exactly what X needs to be successful. The fact that everyone who is dealing with him is trauma informed and compassionate in their dealings is proof that this therapeutic approach works. (Parents)

Thank you for everything you have done for X.  You have done an absolutely amazing job, X would not have done this well at mainstream.  The way everyone has personalised X’s journey and provided support and encouragement has been life changing.  Thank you will never be enough to say for all you have done. (Parents)

Thank you for all your help and support with X. The change in X since she started at Pathways is massive. This is all down to you and the amazing team at Pathways. The support Pathways offers to all children and parents is excellent. Massive thank you! (Parents)

I’d like to thank all the staff at Pathways Learning Centre for all their support, and encouraging X during his time at school. I couldn’t have asked for more. Pathways Learning Centre has been a positive outstanding provision for X who couldn’t attend main stream school. Pathways has enabled him to develop and helped with his emotions. Pathways are outstanding on picking out and adapting to individual needs to help them through their time with them. Throughout X’s time at Pathways I have watched him grow and change in the most positive of ways. He has developed social skills and most importantly, now has a more positive mind-set and believes he has a future. As a mother you could not have given me a greater gift than my son hoping for something better and wanting to live! You have demonstrated by word and action your key values of; Relationships, Respect, Empathy and Perseverance. These have truly made a difference not only in my son’s life but mine as well. You have my most sincere gratitude. (Parent).

‘Thank you for everything you have done for X, you have truly worked wonders transforming her into the keen, lovely young lady she is today. She had lost all hope in life when she started with you and now she wants to be a professor and it’s you all I have to thank for that. You work under hard circumstances but with such love and care. Thank you from the bottom of my heart.’ (Parent).

X is doing really well! She’s been in every day apart from the first two days. I honestly am so surprised and quite overwhelmed by how she’s coping. I just want to say a huge thank you for all the help and support that you and the team at Pathways have given X and I over the last few years. Honestly very much appreciated.  Thanks so much for her postcard too. She loved it! Very kind of you. 😊(Parent).

When we all arrived with X he was a broken boy. As a parent I couldn’t see him ever being happy again.  I think X too wondered how he would ever be happy or fit in to life.  But through the weeks and months of gentle coaxing, discovery & counsel from the amazing team at Pathways he has come on in leaps and bounds. I have been so impressed with your warmth, humour and ability to work with X whilst maintaining that he must aim to hit educational targets. I can now see a positive future for X and this is undoubtedly down to the great work you have all done.   I can never thank you all enough. Without his time with you and Pathways this would have been so much harder (Parent).

Thank you for being the most welcoming, friendly and caring team. I have nothing but great things to say about you all. You are fantastic with the students and I feel very lucky to have played a small part in what you do here. (Counsellor)

Thank you so much for everything you have done so far for X. He has become such a calm and settled little boy at home. We know this is down to him feeling happy at school and wanting to go. You have made such a difference to our lives. We feel we have our son back. You are all amazing. Kind regards. (Parents)

X and I would like to express our heartfelt thanks for all the support she has had during her time at Pathways. When she announced her dream of getting to Bristol Grammar 6th form, we knew what a challenge that we be. With the help and patience from her teachers the goal was achieved. We can’t thank you all enough! (Parent and student)

I want to say I appreciate all of you at PLC and the hard work, effort and time spent nurturing my baby boy, you really are an outstanding staff, in a great school and I am more than grateful and thankful to you all, please pass on the fact that I have never taken it for granted that he was given the opportunity to become who he is right now, a more grounded, happy & funny boy who is starting to open up and express himself so much more with the guidance and support he’s received. Everyday his confidence is growing and he is asking so many questions about things around him and remembering what he’s done at school and enjoying telling me what he’s learnt and he’s so proud. I absolutely love seeing these positive changes that have taken place and long may they continue. Thank everyone on my behalf. (Parent)  

Thank you all so much for the wonderful support you have given X. With all of your help and encouragement, we have seen such a positive change in her. We are so glad that she spent Year 11 with you as she has blossomed. She has more confidence and self belief and we can see a far more positive future! She made some lovely friends and has taken away some wonderful memories. Thank you all again, we are so grateful.  (Parents)  

To all the Pathways staff who have worked with X over the years. We wanted to thank each of you who have played a part in X’s journey. You have all been an instrumental part of her life through the many challenges she faced and you’ve all helped her achieve so much. (Parents)

We wanted to thank you so much for everything you have done to help us and support X over all these years. It’s been a roller coaster journey and pathways has been a lifeline for her and for us. We will be forever grateful for everything you’ve done to help and support. The additional years have particularly made a huge difference to X. She has overcome so much and while she has more challenges ahead of her, she is now in a much better place to face them. Thank you. (Parents)

To all the team at Pathways. X and I have really appreciated all your help, support and encouragement this year. Enjoy your summer. (Parent)

I just wanted to write to highlight some excellent practice by A and B from Pathways.  A young person I supervise was arrested in the early hours of 7th June, the morning he was due to sit a GCSE Exam.  Unfortunately the Police were unable to facilitate his temporary release to allow him to sit the exam at Pathways.  However, A and B managed to facilitate the young person sitting the exam in the police station, meaning the young person was able to complete his exam and hopefully secure a qualification.  In my opinion A and B went above and beyond expectations and had an enormous impact on this young person’s future as well as his trust in professionals. I think this is an example of excellent practice which I wanted to share with yourselves (External agency).

I just wanted to say what a great term this has been for X. He’s said today he loved his lesson with A and even likes English a bit more.  A and B are amazing and I honestly think X would do maths every day ! I know he’s only doing a few lessons but he’s really engaging and the 1-1 suites him very well. Also C (online lessons) is also brilliant. We just wanted to tell you how you and your staff are awesome!  (Parents)

I just wanted to say a massive thank you to you and A for your approach towards X yesterday as it made such a huge difference.
He came home saying he felt safe with you and enjoyed the time he spent with you. This is huge for X as he has struggled for so long. He is looking forward to coming in to see you later (Parent).

Just a quick note to thank you and your team for helping X achieve the results for his GCSEs. I know x made the effort but with your help through this traumatic period of his short life I think he should be given 5*****(Grandparent).

X has only been with you for a short time but I wanted to thank you all for making her time with you so happy and positive. When X had to leave her previous school it was a stressful time for us both, I was anxious about her starting at Pathways but I didn’t need to worry as you all made the whole process from start to finish straight forward and worry free. X will be sad to leave you all, but is happy about starting her new school. (Parent)

X is really happy about the progress X is making and feels that his school experience, although still difficult is making life better for them at home. He is even starting to talk about wanting to play football again for a team! (special mention to everyone who has made this happen, especially Adam, as he talks about you at home!). You are “miracle workers” and I can’t thank you enough for what you have done for him and the family.

‘Parent x’ called to say a huge thank you for whatever you said to X to get him into college today. Dad said you are a miracle worker! (Parent)

‘Many thanks to the entire Pathways team. You have changed our lives’. (Parent).

‘We would like to say thank you to you all for the support you have given X during his time at Pathways. You all have been fantastic, X has changed so much since being with you and is much happier in himself. He will be sad and will miss you all but he is looking forward to starting at x in September. Good luck to you all and thank you. We think you are all an amazing team …’ (Parents)

‘Thank you so much for taking such good care of X, I have nothing but praise for you all! Thanks again.’ (Parents)

If you would like to read more of our feedback please click here.