Parent/Carer/student Feedback

/Parent/Carer/student Feedback
Parent/Carer/student Feedback 2018-11-15T15:27:37+00:00

Positive comments

  • November 18 – To all staff of Pathways Learning Centre, my name is XX, I left the PRU 3 years ago. I’m emailing to thank all of you. I left college with 2 A*’s and an A, along with a scholarship at the University of Gloucestershire. I’m studying my BEd (Hons) Primary Education with a specialism in SEND at uni and I have all of the staff to thank for this.If you remember me then you’ll remember the support I needed when I first arrived at the PRU in 2014. The staff genuinely cared about me and helped me to recognise my potential and have influenced my career choice greatly. I turn 19 this week and I can honestly say I wouldn’t be where I am today without the PRU and the amazing work that goes on within. I hope one day to work in a PRU myself.  I can’t begin to express my gratitude towards each and every member of staff.  Eternally grateful, XX


  • September 18 – I’d like to thank all the staff at Pathways Learning Centre for all their support, and encouraging X during his time at school. I couldn’t have asked for more. Pathways Learning Centre has been a positive outstanding provision for X who couldn’t attend main stream school. Pathways has enabled him to develop and helped with his emotions. Pathways are outstanding on picking out and adapting to individual needs to help them through their time with them. Throughout X’s time at Pathways I have watched him grow and change in the most positive of ways. He has developed social skills and most importantly, now has a more positive mind-set and believes he has a future. As a mother you could not have given me a greater gift than my son hoping for something better and wanting to live! You have demonstrated by word and action your key values of; Relationships, Respect, Empathy and Perseverance. These have truly made a difference not only in my son’s life but mine as well. You have my most sincere gratitude (Parent).


  • September 18 – When we all arrived with X he was a broken boy. As a parent I couldn’t see him ever being happy again.  I think X too wondered how he would ever be happy or fit in to life.  But through the weeks and months of gentle coaxing, discovery & counsel from the amazing team at Pathways he has come on in leaps and bounds. I have been so impressed with your warmth, humour and ability to work with X whilst maintaining that he must aim to hit educational targets. I can now see a positive future for X and this is undoubtedly down to the great work you have all done.   I can never thank you all enough. Without his time with you and Pathways this would have been so much harder (Parent).


  • September 2018 – Just a quick note to thank you and your team for helping X achieve the results for his GCSEs. I know x made the effort but with your help through this traumatic period of his short life I think he should be given 5*****(Grandparent).


  • June 18 – I have just reviewed X after many many months. He is transformed. The support of his teachers and staff at PLC has been a major positive factor in this and I would be very grateful if you would pass on my compliments and his thanks.   We are now in the position to gradually reduce and get him off his medication. Some key notes relating to this that I made in my consultation today were:

He sees himself as.. Much better than last year….Less stress, less anger and less worry.. Much, much better for around 2-3 months…I am not worrying about what people think. (This is a huge turn-around).  X can even manage other’s watching him and watching him fail on his skateboard (A previous flash point). X went to Torquay skateboarding with 3-4 mates.. really awesome venue.. loved it. A big boost – coping with this..

Mum  says: He’ll even stay on his own in the house..  Parents had a night away with X at home with the dog on his own recently!  (Astounding!)

Pathways have been a big big help.. teachers are so understanding.. they are there for you.. help you get the work done.. you can talk to them.. They always know what is going on as they hear when X is upset or worried when he comes into school.

BTW – it has had nothing to do with psychiatry input other than sticking with him and his family and keeping him hoping for improvement. Perhaps we were helpful in getting him to accept the need for Pathways – but that is where the real magic happened – and with X growing up and finding the internal resources to regulate his emotions better (Consultant Child and Adolescent Psychiatrist).

  • June 18 – Thank you for all the support and good times. Even though I moaned everyday about PLC I’ll always remember you guys and the good times and how there was always a cuppa waiting for me and even when I was a pain there was always a smile for me! Thank you so much! (Student)


  • June 18 – Thank you for all your help and support with X. The change in X since she started at Pathways in September 2016 is massive. This is all down to you and the amazing team at Pathways. The support Pathways offers to all children and parents is excellent. Massive thank you! (Parents)


  • May 18 – This morning X sat her final exam. I wanted to thank you and her other tutors for providing her with an education, allowing her the chance to gain some qualifications and put her on the road to college. There were times in the early days where I genuinely didn’t think I could keep going with her.
    I remember the x days, trying to get her to go in and the endless meetings and basically getting nowhere. They were some of the lowest times x and I have both had. Two years on and I feel we are finally coming out of it all. You have been a big and important part of her journey, and mine! Thank you for your support and for providing x with an education and resilience.  I am more grateful than you will ever know. Thank you all. (Parent)


  • January 18 – X has only been with you for a short time but I wanted to thank you all for making her time with you so happy and positive. When X had to leave her previous school it was a stressful time for us both, I was anxious about her starting at Pathways but I didn’t need to worry as you all made the whole process from start to finish straight forward and worry free. X will be sad to leave you all, but is happy about starting her new school. (Parent)


  • Oct 17 – X is doing really well! She’s been in every day apart from the first two days. I honestly am so surprised and quite overwhelmed by how she’s coping. I just want to say a huge thank you for all the help and support that you and the team at Pathways have given X and I over the last few years. Honestly very much appreciated.  Thanks so much for her postcard too. She loved it! Very kind of you. 😊(Parent).


  • Sept 17- I will start by saying a huge thank you for arranging the extra mentoring session on Friday afternoons. That really does help me. Also how much X has changed at home since being at PLC. She is calmer and not so argumentative and is showing more love towards us. She also accepts consequences now rather than fights against them. The frequent contact with her tutor is brilliant. Thanks for all the hard work you are putting in (Student).


  • Sept 17-  X is really happy about the progress X is making and feels that his school experience, although still difficult is making life better for them at home. He is even starting to talk about wanting to play football again for a team! (special mention to everyone who has made this happen, especially Adam, as he talks about you at home!). You are “miracle workers” and I can’t thank you enough for what you have done for him and the family.


  • Sept 17 – ‘Parent x’ called to say a huge thank you for whatever you said to X to get him into college today. Dad said you are a miracle worker! (Parent)


  • June 17 – ‘Thank you for everything you have done for me. Honestly you have helped me with / through so so much and I am genuinely so grateful. Thank you for still being there for me even when I’m being a xxx. I won’t forget you and how much you have done for me, thank you!’ (Student)


  • June 17 – ‘Many thanks to the entire Pathways team. You have changed our lives’. (Parent).


  • June 17 – ‘Thank you for everything you have done for X, you have truly worked wonders transforming her into the keen, lovely young lady she is today. She had lost all hope in life when she started with you and now she wants to be a professor and it’s you all I have to thank for that. You work under hard circumstances but with such love and care. Thank you from the bottom of my heart.’ (Parent).


  • June 17 – ‘We would like to say thank you to you all for the support you have given X during his time at Pathways. You all have been fantastic, X has changed so much since being with you and is much happier in himself. He will be sad and will miss you all but he is looking forward to starting at x in September. Good luck to you all and thank you. We think you are all an amazing team …’ (Parents)


  • June 17 – ‘Thank you so much for taking such good care of X, I have nothing but praise for you all! Thanks again.’ (Parents)


  • June 17 – ‘Just a quick note to say thank you so much for looking after X for the last six months. She has really benefited from her time at PLC and is actually sad to be leaving. (Something I thought I’d never see). I wish X had go to you sooner as she is a different child. Many thanks.’(Parent)


  • June 17 – ‘Thank you for everything you’ve done for me and the other students over the months I’ve been at the school. You gave me hope and inspiration for the future and motivation to do my best.’ (Student)


  • June 17 – ‘XX has only been at Pathways since March 2017 just 4 months but this seems so much longer. This is due to the fact that for the first time ever she is having a positive experience of education. She has settled really well and coped with some tricky situations with peers and has not avoided coming to school (which is what she would have done previously). She was miserable and deeply unhappy and massively stressed at her previous secondary school. Coming to Pathways has been a major intervention for her and the outcome is significant and we have seen this at home.… In fact xx is doing so well the Consultant Psychiatrist has halved the medication for anxiety. The main reason for X’s improvement (from our point of view) is the level of support X receives whilst at PLC and the knowledge that any issues will be heard and addressed. X clearly feels that she can trust staff to support her and is more able to express her needs and not pretend everything is ok when it is not.I would like to thank the school and the staff for their hard work and continued support for xxx and all the young people at PLC.’ (Parent)


  • June 17 – Thank you so much for helping me with everything by always being positive and for your support. (Student).